Pico Genie PG10K LCD 10K ANSI Lumens WUXGA Interchangeable Lens Projector
NOTE: This item currently has a 14-day delivery time and does not ship Next Day.
The Pico Genie PG10K is one of the most affordable high-brightness and high-contrast projectors with interchangeable lenses.
It's ideal for large image projection in outdoor* or indoor environments thanks to its incredible 10,000 ANSI lumens, high resolution and impressive contrast ratio which delivers a superior image.
Suitable for World Cup screenings, home use, pubs, clubs, churches, events or outdoor cinema screenings, large screenings or bright environments where only a high-powered projection solution will work.
Unlike many similar projectors with interchangeable lenses, the price includes both the standard throw lens and the body of the projector making it amazing in value.
Optional lenses can extend this projector to a throw distance of 1.6m to 15m (based on a 100” screen).
Great image quality comes as standard with its native high-definition widescreen WUXGA resolution (1920 x 1200 pixels) and connectivity options are also extensive.
Key Features:
- LCD Display Technology
- 10,000 ANSI Lumens
- 10,000:1 Contrast Ratio
- 1920 x 1200 (WUXGA) Resolution
- Powered Lens Shift Vertical & Horizontal (V: ±70% / H: ±30%)
- Keystone Correction Vertical & Horizontal (V: ±30° / H: ±15°)
- Optional interchangeable lenses (100" image size from a distance of Minimum: 1.6m to Max: 15m - see table below)
- Up to 6,000 Hours of Lamp Life
- 10-Watt Speaker Built In
- 2 years Projector Warranty (Lamp 6 months)
- Dimensions (WxHxD): 481*179*418 mm
- Weight: 9.98 Kg
Perfect for most outdoor and indoor applications
The high brightness and resolution of the PG10K is perfect for projecting in brighter environments whilst retaining a clear, visible image.
Its versatile throw and optional lenses make it ideal for almost every application from watching the Olympics on the big screen outside to large-scale projection for indoor/outdoor events. Create the perfect indoor or outdoor cinema at home or in bars/pubs, clubs, sports halls, churches, assemblies and more!
The PG10K also features an integrated, powerful 10-watt speaker offering a great sound experience.
See the PG10K in action!
With an impressive WUXGA (1920 x 1200) native resolution that far exceeds Full HD 1080p, the Pico Genie PG10K projector offers greater details and stunning image clarity when projecting high-resolution images.
360° Projection, Lens Shift and Keystone for Projection in Diverse Spaces
The PG10K offers advanced installation options such as 360° rotation, a wide lens shift and keystone correction. These install features will allow the delivery of perfectly proportioned images despite installation or placement challenges in any venue.
- 360° rotation allows users to place the projector at any angle and project it onto ceilings, walls, and floors or create angled signage
- Vertical & Horizontal keystone correction allows users to project at an angle and keep a square image
- Lens Shift allows users to move the projected image vertically or horizontally without moving the projector itself
Optional Lenses Available Suitable for Any Application
Perfect for when installation flexibility is a must, this projector can fit a wide range of versatile lenses (available separately) from ultra-short throw 0.8:1 through to tele throw 4.3-7.3:1. with generous lens shift capabilities of up to 60% vertical and 30% horizontal (depending on the specific lens).
See more information for each of the lenses from the lens specification table below.
This projector will always come with the standard throw lens included, any additional lenses can be purchased from the drop-down menu above.
Lens Throw Specification:
Click here for Pico Genie PG10K Projector Calculator
Example 1: To project a 150" (3m wide x 2.3m high) diagonal image, a distance range of 4.5m to 8.2m (depending on the zoom set) would be required if using the standard lens. Alternatively, only a 1.6m distance would be required if using the ultra short throw lens to achieve the same size image. Towards the other extreme, using the tele throw lens, a 150” diagonal image could be achieved from a distance range of 13.2m to a max of 22.6m.
Example 2: To project a 300" (6.1m wide x 4.6m high) diagonal image, a distance range of 9.1m to 16.4m (depending on the zoom set) would be required if using the standard lens. Alternatively, only a 7.3m to 9.5m distance would be required if using the short throw lens to achieve the same size image. Towards the other extreme, using the tele throw lens, a 300” diagonal image could be achieved from a distance range of 26.5m to a max of 45.4m.
Differences between PG10K LCD and PG10K DLP
The LCD version has a +70% powered lens shift, whereas the DLP version has +55% powered lens shift. The standard lenses also differ from one another as the DLP version has a 1.44-2.6:1 lens and the LCD version has a 1.8-2.6:1 lens. There are differences in power consumption, throw ratios, lamps and more outlined in the table below.
Specification Differences
PG10K DLP |
PG10K LCD |
|
| Lamp | 2pcs Panasonic: 420W | Panasonic: 480W |
| Display Technology | DLP | LCD |
| Lamp Consumption(W) | Normal: 2*420W |
Normal: 480W |
| Standard Lens | 1.44-2.6:1 | 1.8-2.6:1 |
| Throw Ratio | 100"@3.6m 1.72（wide）--2.36(tele) |
100"@3.142m 1.55（wide）--2.81(tele) |
| Lens Shift V | ±55%(Powered) | ±70%(Powered) |
| Power Consumption （Normal) |
900W MAX | 590W MAX |
| Power Consumption （ECO) |
500W | 370W |
Throw Distances
Specification
| Model | Model# | PG10K |
| Key parts | ||
| Panel | LCX186A(B11 SML) | |
| PJ Lens | F:1.8~2.6 | |
| Lamp | Panasonic: 480W | |
| PW IC | Topaz: PWC878 | |
| Sony IC | CXD3553+CXA3832(1+1) | |
| Brightness | ||
| Brightness (Ansi Lumens) |
10,000 | |
| Overall Spec | ||
| Panel | Display Panel | 3*0.75“ |
| Display Technology | Liquid Crystal Display | |
| Native Resolution | WUXGA(1920X1200) | |
| Lamp | Lamp Consumption(W) | Normal: 480W |
| Lamp Lifetime(H) | Normal:5000Hrs/ECO:6000Hrs | |
| Projection Lens |
Zoom/Focus | Powered |
| Throw Ratio | 100"@3.142m 1.55（wide）--2.81(tele) |
|
| F | F:1.8~2.6 | |
| f | f=24.0mm~43.2mm | |
| Zoom Ratio | 1.8x optics | |
| Screen size | 40-300 Wide(inch) | |
| Lens Shift V | ±70%(Powered) | |
| Lens Shift H | ±30%(Powered) | |
| CR | Contrast Ratio(Min) | 10000:1 |
| Noise | Noise(dB) | Normal:40dB@2m ECO:34dB@2m |
| Uniformity | Uniformity(Actual Min) -JISX6911 |
90% |
| AR | Aspect Ratio | 16:10 (Standard)/4:3 (Compatible) |
| Terminal(I/O port) | ||
| Input | VGA | *1 |
| Audio in （mini jack,3.5mm） |
*2 | |
| BNC | *5 | |
| Video | *1 | |
| Audio in（L/R） --RCA |
*2 | |
| S-Video | *1 | |
| HDMI | *2 (One is Compatible with MHL) |
|
| USB-A | *1 1. Support Memory viewer 2. WiFi Dongle (Optional Accessory) |
|
| Micro USB | *1（Display） | |
| RJ45 | *1（Display） | |
| Output | VGA | *1 |
| Audio out （mini-jack,3.5mm） |
*1 | |
| Control | RS232 | *1 |
| RJ45 | *1 (Control) | |
| Micro USB | *1 1. For upgrade 2. Mico-USB Display |
|
| Wired Remote(IN) | *1 | |
| Wired Remote(OUT) | *1 | |
| General Spec | ||
| Audio | Speaker | 1*10W |
| Power Consumption |
Power Requirements | 100~240V@ 50/60Hz |
| Power Consumption （Normal) |
590W MAX | |
| Power Consumption （ECO) |
370W | |
| ECO Standby Mode Power Consumption |
<0.5W | |
| Network standby Power Consumption |
<3W | |
| Temp.&Humidity | Operating Temp. | 0℃~40℃(35~ ECO) |
| Store Temp. | -20℃~~60℃ | |
| Operating Humidity | 20%~85% | |
| Storage Humidity | 10%~85% | |
| Mechanical Design | Security bar | Yes |
| Password protections | Yes | |
| Control Panel Lock | Yes | |
| Kensington Lock | Yes | |
| Ventilation (In/Ex) | Side/Side | |
| Lamp access | Top | |
| Filter access | Side | |
| Dust filter | ESD filter | |
| Other Functions | ||
| Keystone | Keystone Correction | V: ±30°（auto+manual） H：±15°（manual） Pincushion/Barrel Correction Corner Keystone |
| OSD | Languages | 26 languages: English, German, French, Italian, Spanish, Polish, Swedish, Dutch, Portugese, Japanese, Simplified Chinese, Traditional Chinese, Korea, Russian, Arabic, Turkish, Finnish, Norwegian, Danish, Indonesian, Hungarian, Czech, Kazak, Vietnamese,Thai, Farsi |
| LAN Control | LAN Control-RoomView (Crestron) |
Yes |
| LAN Control-AMX Discovery | Yes | |
| LAN Control-PJ Link | Yes | |
| Scanning Frequency |
H-Synch Range | 15~100KHz |
| V-Synch Range | 48~85Hz | |
| Display Resolution |
Computer Signal Input | VGA, SVGA, XGA, SXGA,WXGA,UXGA,WUXGA,Mac, |
| Video Signal Input | PAL, SECAM, NTSC 4.43, PAL-M, PAL-N, PAL-60, 480i, 480p, 576i, 576p, 720p, 1080p and 1080i |
|
| SW setting | Auto Setup | INPUT SEARCH, AUTO PC, AUTO Keystone |
| Audio muting(Muting) | Yes | |
| Suspend | Yes(5miniutes no signal as default) | |
| Picture mode | Dynamic、Standard、Cinema、 Blackboard、Colorboard、DICOM |
|
| Lamp mode | NORMAL, ECO | |
| Filter Cleaning Cycle | 100/200/300 hours | |
| Cooling time | 60s,90s | |
| Closed caption | Yes | |
| High altitude | Yes(1400~2700m) | |
| Signal Power On | Yes | |
| Turn on countdown | Customized-(0S,10S, 30S..) | |
| Auto Ceiling | Yes | |
| D-Zoom | 1~33 | |
| 360° projection | Yes | |
| Others | Edge Blending | Yes |
| Dimension&Weight | ||
| MAX Dimensions (WxHxD mm) |
481*179*418 mm | |
| Net. Weight (KG) | 9.98 | |
| Packaging Box Dimensions (WxHxD mm) |
620*585*295 mm | |
| Gross. Weight (KG) | ~13.2 | |
| Accessory | ||
| Manual Languages | Chinese, English | |
| Standard Accessories | Power cord, VGA cable, Remote control& RC Battery |
|
| Warranty | 2 years Projector Warranty (Lamp 6 months) |
* It can be used outdoors however the PG10K is not waterproof / splashproof so needs to be covered and kept in a dry environment.
NOTE: This item currently has a 14-day delivery time and does not ship Next Day.
The Pico Genie PG10K is one of the most affordable high-brightness and high-contrast projectors with interchangeable lenses.
It's ideal for large image projection in outdoor* or indoor environments thanks to its incredible 10,000 ANSI lumens, high resolution and impressive contrast ratio which delivers a superior image.
Suitable for World Cup screenings, home use, pubs, clubs, churches, events or outdoor cinema screenings, large screenings or bright environments where only a high-powered projection solution will work.
Unlike many similar projectors with interchangeable lenses, the price includes both the standard throw lens and the body of the projector making it amazing in value.
Optional lenses can extend this projector to a throw distance of 1.6m to 15m (based on a 100” screen).
Great image quality comes as standard with its native high-definition widescreen WUXGA resolution (1920 x 1200 pixels) and connectivity options are also extensive.
Key Features:
- LCD Display Technology
- 10,000 ANSI Lumens
- 10,000:1 Contrast Ratio
- 1920 x 1200 (WUXGA) Resolution
- Powered Lens Shift Vertical & Horizontal (V: ±70% / H: ±30%)
- Keystone Correction Vertical & Horizontal (V: ±30° / H: ±15°)
- Optional interchangeable lenses (100" image size from a distance of Minimum: 1.6m to Max: 15m - see table below)
- Up to 6,000 Hours of Lamp Life
- 10-Watt Speaker Built In
- 2 years Projector Warranty (Lamp 6 months)
- Dimensions (WxHxD): 481*179*418 mm
- Weight: 9.98 Kg
Perfect for most outdoor and indoor applications
The high brightness and resolution of the PG10K is perfect for projecting in brighter environments whilst retaining a clear, visible image.
Its versatile throw and optional lenses make it ideal for almost every application from watching the Olympics on the big screen outside to large-scale projection for indoor/outdoor events. Create the perfect indoor or outdoor cinema at home or in bars/pubs, clubs, sports halls, churches, assemblies and more!
The PG10K also features an integrated, powerful 10-watt speaker offering a great sound experience.
See the PG10K in action!
WUXGA Resolution for Clearer Projected Images
With an impressive WUXGA (1920 x 1200) native resolution that far exceeds Full HD 1080p, the Pico Genie PG10K projector offers greater details and stunning image clarity when projecting high-resolution images.
360° Projection, Lens Shift and Keystone for Projection in Diverse Spaces
The PG10K offers advanced installation options such as 360° rotation, a wide lens shift and keystone correction. These install features will allow the delivery of perfectly proportioned images despite installation or placement challenges in any venue.
- 360° rotation allows users to place the projector at any angle and project it onto ceilings, walls, and floors or create angled signage
- Vertical & Horizontal keystone correction allows users to project at an angle and keep a square image
- Lens Shift allows users to move the projected image vertically or horizontally without moving the projector itself
Optional Lenses Available Suitable for Any Application
Perfect for when installation flexibility is a must, this projector can fit a wide range of versatile lenses (available separately) from ultra-short throw 0.8:1 through to tele throw 4.3-7.3:1. with generous lens shift capabilities of up to 60% vertical and 30% horizontal (depending on the specific lens).
See more information for each of the lenses from the lens specification table below.
This projector will always come with the standard throw lens included, any additional lenses can be purchased from the drop-down menu above.
Lens Throw Specification:
Click here for Pico Genie PG10K Projector Calculator
Example 1: To project a 150" (3m wide x 2.3m high) diagonal image, a distance range of 4.5m to 8.2m (depending on the zoom set) would be required if using the standard lens. Alternatively, only a 1.6m distance would be required if using the ultra short throw lens to achieve the same size image. Towards the other extreme, using the tele throw lens, a 150” diagonal image could be achieved from a distance range of 13.2m to a max of 22.6m.
Example 2: To project a 300" (6.1m wide x 4.6m high) diagonal image, a distance range of 9.1m to 16.4m (depending on the zoom set) would be required if using the standard lens. Alternatively, only a 7.3m to 9.5m distance would be required if using the short throw lens to achieve the same size image. Towards the other extreme, using the tele throw lens, a 300” diagonal image could be achieved from a distance range of 26.5m to a max of 45.4m.
Differences between PG10K LCD and PG10K DLP
The LCD version has a +70% powered lens shift, whereas the DLP version has +55% powered lens shift. The standard lenses also differ from one another as the DLP version has a 1.44-2.6:1 lens and the LCD version has a 1.8-2.6:1 lens. There are differences in power consumption, throw ratios, lamps and more outlined in the table below.
Specification Differences
PG10K DLP |
PG10K LCD |
|
| Lamp | 2pcs Panasonic: 420W | Panasonic: 480W |
| Display Technology | DLP | LCD |
| Lamp Consumption(W) | Normal: 2*420W |
Normal: 480W |
| Standard Lens | 1.44-2.6:1 | 1.8-2.6:1 |
| Throw Ratio | 100"@3.6m 1.72（wide）--2.36(tele) |
100"@3.142m 1.55（wide）--2.81(tele) |
| Lens Shift V | ±55%(Powered) | ±70%(Powered) |
| Power Consumption （Normal) |
900W MAX | 590W MAX |
| Power Consumption （ECO) |
500W | 370W |
Throw Distances
Specification
| Model | Model# | PG10K |
| Key parts | ||
| Panel | LCX186A(B11 SML) | |
| PJ Lens | F:1.8~2.6 | |
| Lamp | Panasonic: 480W | |
| PW IC | Topaz: PWC878 | |
| Sony IC | CXD3553+CXA3832(1+1) | |
| Brightness | ||
| Brightness (Ansi Lumens) |
10,000 | |
| Overall Spec | ||
| Panel | Display Panel | 3*0.75“ |
| Display Technology | Liquid Crystal Display | |
| Native Resolution | WUXGA(1920X1200) | |
| Lamp | Lamp Consumption(W) | Normal: 480W |
| Lamp Lifetime(H) | Normal:5000Hrs/ECO:6000Hrs | |
| Projection Lens |
Zoom/Focus | Powered |
| Throw Ratio | 100"@3.142m 1.55（wide）--2.81(tele) |
|
| F | F:1.8~2.6 | |
| f | f=24.0mm~43.2mm | |
| Zoom Ratio | 1.8x optics | |
| Screen size | 40-300 Wide(inch) | |
| Lens Shift V | ±70%(Powered) | |
| Lens Shift H | ±30%(Powered) | |
| CR | Contrast Ratio(Min) | 10000:1 |
| Noise | Noise(dB) | Normal:40dB@2m ECO:34dB@2m |
| Uniformity | Uniformity(Actual Min) -JISX6911 |
90% |
| AR | Aspect Ratio | 16:10 (Standard)/4:3 (Compatible) |
| Terminal(I/O port) | ||
| Input | VGA | *1 |
| Audio in （mini jack,3.5mm） |
*2 | |
| BNC | *5 | |
| Video | *1 | |
| Audio in（L/R） --RCA |
*2 | |
| S-Video | *1 | |
| HDMI | *2 (One is Compatible with MHL) |
|
| USB-A | *1 1. Support Memory viewer 2. WiFi Dongle (Optional Accessory) |
|
| Micro USB | *1（Display） | |
| RJ45 | *1（Display） | |
| Output | VGA | *1 |
| Audio out （mini-jack,3.5mm） |
*1 | |
| Control | RS232 | *1 |
| RJ45 | *1 (Control) | |
| Micro USB | *1 1. For upgrade 2. Mico-USB Display |
|
| Wired Remote(IN) | *1 | |
| Wired Remote(OUT) | *1 | |
| General Spec | ||
| Audio | Speaker | 1*10W |
| Power Consumption |
Power Requirements | 100~240V@ 50/60Hz |
| Power Consumption （Normal) |
590W MAX | |
| Power Consumption （ECO) |
370W | |
| ECO Standby Mode Power Consumption |
<0.5W | |
| Network standby Power Consumption |
<3W | |
| Temp.&Humidity | Operating Temp. | 0℃~40℃(35~ ECO) |
| Store Temp. | -20℃~~60℃ | |
| Operating Humidity | 20%~85% | |
| Storage Humidity | 10%~85% | |
| Mechanical Design | Security bar | Yes |
| Password protections | Yes | |
| Control Panel Lock | Yes | |
| Kensington Lock | Yes | |
| Ventilation (In/Ex) | Side/Side | |
| Lamp access | Top | |
| Filter access | Side | |
| Dust filter | ESD filter | |
| Other Functions | ||
| Keystone | Keystone Correction | V: ±30°（auto+manual） H：±15°（manual） Pincushion/Barrel Correction Corner Keystone |
| OSD | Languages | 26 languages: English, German, French, Italian, Spanish, Polish, Swedish, Dutch, Portugese, Japanese, Simplified Chinese, Traditional Chinese, Korea, Russian, Arabic, Turkish, Finnish, Norwegian, Danish, Indonesian, Hungarian, Czech, Kazak, Vietnamese,Thai, Farsi |
| LAN Control | LAN Control-RoomView (Crestron) |
Yes |
| LAN Control-AMX Discovery | Yes | |
| LAN Control-PJ Link | Yes | |
| Scanning Frequency |
H-Synch Range | 15~100KHz |
| V-Synch Range | 48~85Hz | |
| Display Resolution |
Computer Signal Input | VGA, SVGA, XGA, SXGA,WXGA,UXGA,WUXGA,Mac, |
| Video Signal Input | PAL, SECAM, NTSC 4.43, PAL-M, PAL-N, PAL-60, 480i, 480p, 576i, 576p, 720p, 1080p and 1080i |
|
| SW setting | Auto Setup | INPUT SEARCH, AUTO PC, AUTO Keystone |
| Audio muting(Muting) | Yes | |
| Suspend | Yes(5miniutes no signal as default) | |
| Picture mode | Dynamic、Standard、Cinema、 Blackboard、Colorboard、DICOM |
|
| Lamp mode | NORMAL, ECO | |
| Filter Cleaning Cycle | 100/200/300 hours | |
| Cooling time | 60s,90s | |
| Closed caption | Yes | |
| High altitude | Yes(1400~2700m) | |
| Signal Power On | Yes | |
| Turn on countdown | Customized-(0S,10S, 30S..) | |
| Auto Ceiling | Yes | |
| D-Zoom | 1~33 | |
| 360° projection | Yes | |
| Others | Edge Blending | Yes |
| Dimension&Weight | ||
| MAX Dimensions (WxHxD mm) |
481*179*418 mm | |
| Net. Weight (KG) | 9.98 | |
| Packaging Box Dimensions (WxHxD mm) |
620*585*295 mm | |
| Gross. Weight (KG) | ~13.2 | |
| Accessory | ||
| Manual Languages | Chinese, English | |
| Standard Accessories | Power cord, VGA cable, Remote control& RC Battery |
|
| Warranty | 2 years Projector Warranty (Lamp 6 months) |
* It can be used outdoors however the PG10K is not waterproof / splashproof so needs to be covered and kept in a dry environment.
Cut off times for shipping (UK TIME BST/GMT):
These are the standard cut-off times below, however if you require an urgent shipment after these times, please call on +44 (0)1924 589 589
- Screens & Maxlight Cabinets: 12:00pm
- Celexon Products: 12pm
- Pico Genie Products: 3.45pm
- All Other Products: 3:30pm
Shipping Speeds & Costs
See our newly improved discounted shipping rates with up to 67% discount
| Country | Courier* | Delivery Speed | Courier / Costs | Note |
|---|---|---|---|---|
| United Kingdom | UPS |
Next Working Day Delivery
Saturday Delivery |
UPS Standard (Next Working Day) UPS Express (Pre 12pm Next Working Day) at £16.99 UPS Saturday Delivery |
Accessories* £2.99 inc vat NOTE: All Screens 3 - 5 Working Days * Accessories to Ireland £4.99 (3 - 5 Business Days) |
| USA & Canada | UPS | 2 to 5 working days | From £23.38 (Orders <$800 for USA no taxes / duties usually apply) | For accurate shipping costs, add the product to the checkout and fill out your address Calculate any Duties & Taxes here (if outside UK) |
| Northern Ireland | UPS | 2 to 3 working days |
From £9.68 (Was £16.42) Saves 41% |
|
| European Shipping Rates | UPS | 2 to 5 working days |
From £11.03 (Was £15.88) |
|
| Rest of World Shipping Rates | UPS | 3 to 7 working days (Rest of world) |
From £22.09 (Was £37.02) Saves 67% Calculated based on country, dimensions and weight |
Delivery Terms
We reserve the right to charge for any postal surcharges levied by the courier eg for non mainland UK, Highlands and Islands.
* For some products such as screens are also shipped via UPS, TNT, DHL, DPD and some accessories are shipped via Royal Mail.
Delivery Notifications / Signing
If you can provide a mobile number and/ or an email address when you place your order, you will receive a notification of delivery.
UPS Collection Centres
If your package is shipped via UPS, customers at residential addresses can REDIRECT a delivery to a UPS ACCESS POINT (collection point) of their choice if they are not going to be in. You can notify them by email or text.
Find your nearest collection point https://www.ups.com/dropoff/
EU & Outside UK & Taxes (more Tax info here)
Since January 1st 2021, post Brexit, all goods sold outside the UK will be sold excluding taxes.
For more information on taxes, the shipping process and examples please SEE TAX SECTION FOR MORE INFO.
Shipping Terms
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. Delays are rare to our courier services but they can happen especially in busy periods and no refunds can be made for delays to any postal service whatsoever. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. We reserve the right to change the courier services at any time.
All items are subject to stock availability and we reserve the right to cancel any item ordered at any time and provide you with a full refund.
When we deliver your items to you will be asked to sign for the goods to acknowledge that you have received them. If your goods fail to arrive within 28 days of dispatch, you will have the option of either a full refund or a replacement shipment as soon as we have investigated with the courier.
Where an incorrect address has been given to Personal Projector Limited we reserve the right to charge for any extra carriage costs incurred.
Claims for damage, delivery discrepancy etc. should be made within 24 hours of delivery and any photographic evidence should be immediately submitted. Claims will not be accepted after 24 hours. Please sign the consignment document 'UNCHECKED', as we cannot otherwise accept any claims for damage in transit.
PO Box Deliveries
Deliveries are made by courier and require a signature on delivery, for this reason, it is not possible to deliver to a PO Box address. However for certain products you can re-arrange delivery to a UPS Access Point location (please enquire). You can use the access point as the delivery address. To find your nearest worldwide access point visit https://www.ups.com/dropoff/. You will be notified once it arrives by text or email.
If a PO address is used in the address and it is returned to us you may need to pay for the redelivery costs (if no UPS access point is assigned by you). This applies particularly to Cyprus or countries where PO box is used as standard term on the address.
