Cut off times for shipping (UK TIME BST/GMT):
These are the standard cut-off times below, however if you require an urgent shipment after these times, please call on +44 (0)1924 589 589
- Screens & Maxlight Cabinets: 12:00pm
- Celexon Products: 12pm
- Pico Genie Products: 3.45pm
- All Other Products: 3:30pm
Shipping Speeds & Costs:
| Country | Courier* | Delivery Speed | Courier / Costs | Note |
|---|---|---|---|---|
| United Kingdom | UPS |
Next Working Day Delivery
Saturday Delivery |
UPS Standard (Next Working Day) UPS Express (Pre 12pm Next Working Day) at £16.99 UPS Saturday Delivery |
Accessories £2.99 inc vat NOTE: All Screens 3 - 5 Working Days |
| USA & Canada | UPS | 2 to 5 working days | From £20 (Orders <$800 for USA no taxes / duties usually apply) | For accurate shipping costs, add the product to the checkout and fill out your address Calculate any Duties & Taxes here (if outside UK) |
| Northern Ireland | UPS | 2 to 3 working days | From £16.42 | |
| European Shipping Rates | UPS | 2 to 5 working days | From £15.88 | |
| Rest of World Shipping Rates | UPS | 3 to 7 working days (Rest of world) | Calculated based on country, dimensions and weight |
Delivery Terms
We reserve the right to charge for any postal surcharges levied by the courier eg for non mainland UK, Highlands and Islands.
* For some products such as screens are also shipped via UPS, TNT, DHL, DPD and some accessories are shipped via Royal Mail.
Delivery Notifications / Signing
If you can provide a mobile number and/ or an email address when you place your order, you will receive a notification of delivery.
UPS Collection Centres
If your package is shipped via UPS, customers at residential addresses can REDIRECT a delivery to a UPS ACCESS POINT (collection point) of their choice if they are not going to be in. You can notify them by email or text.
Find your nearest collection point https://www.ups.com/dropoff/
EU & Outside UK & Taxes (more Tax info here)
Since January 1st 2021, post Brexit, all goods sold outside the UK will be sold excluding taxes.
For more information on taxes, the shipping process and examples please SEE TAX SECTION FOR MORE INFO.
Shipping Terms
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. Delays are rare to our courier services but they can happen especially in busy periods and no refunds can be made for delays to any postal service whatsoever. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. We reserve the right to change the courier services at any time.
All items are subject to stock availability and we reserve the right to cancel any item ordered at any time and provide you with a full refund.
When we deliver your items to you will be asked to sign for the goods to acknowledge that you have received them. If your goods fail to arrive within 28 days of dispatch, you will have the option of either a full refund or a replacement shipment as soon as we have investigated with the courier.
Where an incorrect address has been given to Personal Projector Limited we reserve the right to charge for any extra carriage costs incurred.
Claims for damage, delivery discrepancy etc. should be made within 24 hours of delivery and any photographic evidence should be immediately submitted. Claims will not be accepted after 24 hours. Please sign the consignment document 'UNCHECKED', as we cannot otherwise accept any claims for damage in transit.
PO Box Deliveries
Deliveries are made by courier and require a signature on delivery, for this reason, it is not possible to deliver to a PO Box address. However for certain products you can re-arrange delivery to a UPS Access Point location (please enquire). You can use the access point as the delivery address. To find your nearest worldwide access point visit https://www.ups.com/dropoff/. You will be notified once it arrives by text or email.
If a PO address is used in the address and it is returned to us you may need to pay for the redelivery costs (if no UPS access point is assigned by you). This applies particularly to Cyprus or countries where PO box is used as standard term on the address.
